1. PRODUCTS AND SERVICES
Unless otherwise indicated, this web
site https://www.prarambhstore.com and its contents are the property of
Prarambh Retail Private Limited and/or its affiliates/ associates (“
Prarambh Store”), whose registered office is situated at 307 Third Eye
One, C.G. Road, Ahmedabad 380006, Gujarat, India. The Website is an
online service provided by Prarambh Store, subject to your compliance
with the terms and conditions set forth below. Please read this document
carefully before accessing or using the Website. By accessing or using
the Website, you agree to be bound by the terms and conditions set
forth below. If you do not wish to be bound by these terms and
conditions, you may not access or use the Website. The Website may
modify this contract at any time, and such modifications shall be
effective immediately upon posting of the modified contract on the
Website. You agree to review the contract periodically to be aware of
such modifications and your continued access or use of the Website
shall be deemed your conclusive acceptance of the modified contract.
All products, services and information displayed on the Website
constitute an ‘invitation to offer’. Your order for purchase constitutes your
‘offer’ which offer shall be subject to the terms and conditions as listed
here-under. Prarambh Store reserves the right to accept or reject your
offer. When you place an order, you will receive an acknowledgement e-
mail confirming receipt of your order. This email will only be an
acknowledgement and will not constitute acceptance of your order. A
contract between us for the purchase of the goods will not be formed
until your payment has been approved by us and we have debited your
credit or debit card (“Contract”). The Website also provides a
marketplace that facilitates the online sale and purchase of products and
services offered by various affiliates, registered merchants,
manufacturers, vendors, service providers of Prarambh Store. The
purchase of the products and services on the Website shall be governed
by the Contract.
Use of the Website is available only to persons who can enter into
legally valid contracts in accordance with the provisions of the Indian
Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you
may use the Website only with the involvement of a parent or guardian.
3. USE OF THE WEBSITE
You understand that, except for information, products or services clearly
identified as being supplied by the Website/ Prarambh Store, the
Website/Prarambh Store does not operate, control or endorse any
information, products or services on the Internet in any way. Except for
the Website’s identified information, products or services, all information,
products and services offered through the site or on the Internet
generally are offered by third parties, that are not affiliated with the
Prarambh Store. You also understand that Prarambh Store cannot and
does not guarantee or warrant that files available for downloading
through the Website will be free of infection or viruses, worms, Trojan
horses or other code that manifest contaminating or destructive
properties. You are responsible for implementing sufficient procedures
and checkpoints to satisfy your particular requirements for accuracy of
data input and output, and for maintaining a means external to the
Website for the reconstruction of any lost data. You assume total
responsibility and risk for your use of the Website and the internet. The
Website provides the site and related information and quotas and
Prarambh Store does not make any express or implied warranties,
representations or endorsements whatsoever (including without
limitation warranties of title or non-infringement, or the implied warranties
of merchantability or fitness for a particular purpose) with regard to the
service, any merchandise information or service provided through the
service or on the internet generally, and Prarambh Store shall not be
liable for any cost or damage arising either directly or indirectly from any
such transaction. It is solely your responsibility to evaluate the accuracy,
completeness and usefulness of all opinions, advice, services,
merchandise and other information provided through the service or on
the internet generally. Prarambh Store does not warrant that the service
will be uninterrupted or error-free or that defects in the service will be
corrected. You understand further that the pure nature of the internet
contains unedited materials some of which are sexually explicit or may
be offensive to you. Your access to such materials is at your risk and
Prarambh Store has no control over and accepts no responsibility
whatsoever for such materials.
4. CREDIT CARD DETAILS
You agree, understand and confirm that the credit card or debit card
details provided by you for availing of services and product(s) on the
Website will be correct and accurate and you shall not use a credit card
or debit card which is not lawfully owned by you. You further agree and
undertake to provide the correct and valid credit card or debit card
details to Prarambh Store. We hereby undertake that your credit card or
debit card information will not be utilized and shared by Prarambh Store
with any of the third parties unless required for fraud verification or by
applicable law. Prarambh Store will not be liable for any credit card or
debit card fraud. The liability for use of a credit card or debit card
fraudulently will be on you and the onus to prove otherwise shall be
exclusively on you.
5. YOUR CONDUCT
You agree and confirm to the following:
In the case non-delivery occurs on account of a mistake by you (i.e. wrong name
or address or any other wrong information provided) any extra cost incurred by
Prarambh Store for re-delivery shall be claimed from you.
You will use the services provided by the Website, Prarambh Store, its affiliates,
consultants, vendors, contracted companies for lawful purposes only and comply
with all applicable laws and regulations while using the Website and while
transacting on the Website.
You will provide authentic and true information at all instances where such
information is requested of you. Prarambh Store reserves the right to confirm and
validate the information and other details provided by you at any point of time. If
upon confirmation your details are found not to be true (wholly or partly)
Prarambh Store has the right, in its sole discretion, to reject the registration and
debar you from using the services at the Website, without prior intimation.
The addresses at which delivery of the product(s) ordered by you are to be made
will be correct and proper in all respects.
Before placing an order you will check the product(s) description carefully. By
placing an order for a product you agree to be bound by the conditions of the sale
included in the product’s description.
You will not use the Website in any way that causes, or is likely to cause the
Website or access to it to be interrupted, damaged or impaired in any way.
Payments can be made by credit card, debit card, net banking. Upon receiving
your order we carry out a standard pre-authorization check on your payment card
to ensure there are sufficient funds to fulfil the transaction. Goods will not be
dispatched until this pre-authorization check has been completed. Your card will
be debited once the order has been accepted.
Whilst we try and ensure that all details, descriptions and prices which appear on
this Website are accurate, errors may occur. If we discover an error in the price of
any goods which you have ordered we will inform you of this as soon as possible
and give you the option of reconfirming your order at the correct price or
cancelling it. If we are unable to contact you we will treat the order as cancelled.
If you cancel and you have already paid for the goods, you will receive a full
refund. The service may contain typographical errors or other errors or
inaccuracies and may not be complete or current. We therefore reserve the right
to correct any errors, inaccuracies or omissions and to change or update
information at any time without prior notice. We reserve the right to refuse to fill
any orders that you may place based on information on the service that may
contain errors or inaccuracies, including, without limitation, errors, inaccuracies or
out-of- date information regarding pricing, shipping, payment terms, or return
7. SHIPPING POLICY
Prarambh Store is not liable for any delay in delivery by the courier
company/postal authorities and only guarantees to hand over the consignment to
the courier company or postal authorities within 7 (seven) working days from the
date of the order and payment or as per the delivery date agreed at the time of
order confirmation. Delivery of all orders will be made at the address of the buyer
as mentioned at the time of order.
Prarambh Store is in no way responsible for any damage to the order while in
transit to the buyer.
While we shall strive to ship all items in your order together, this may not always
be possible due to product characteristics, or availability.
Please note all items (including gifts) will be shipped with an invoice mentioning
the price, as per applicable laws.
For domestic buyers, orders are shipped through registered domestic courier
companies and /or speed post only. Orders are shipped within 15 (fifteen)
working days or as per the delivery date agreed at the time of order confirmation
and delivering of the shipment subject to the courier company/post office norms.
For all products over 2.5 kgs we may need to send it by surface transport with a
concomitant increase in delivery time.
The approximate shipping and delivery time may vary from destination to
destination. Prarambh Store makes no warranties for a specific delivery date
unless so specified in the product description.
8. CANCELLATION AND RETURN
a) Prarambh Store believes in helping its customers as far as possible and has
therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 24 (twenty
four) hours of placing an order and if we have not already dispatched the goods.
There is no cancellation of orders placed under the ‘Same Day Delivery’
No cancellations are entertained for those products that Prarambh Store’s
marketing team has obtained on special days, like Pongal, Diwali, and
Valentine’s Day. These are limited occasion offers and therefore cancellations
are not possible.
Prarambh Store does not accept cancellation requests for perishable items like
flowers, eatables etc.; and
Prarambh Store does not accept cancellation requests for consumables like
nutrition and diabetic supplements and tests.
(b) Cancellation/returns may not be possible for certain products under the
Damages due to misuse of product(s)
Incidental damage due to malfunctioning of product(s);
Any consumable item which has been used or installed;
Products with tampered or missing serial/UPC numbers;
Any damage/defect which are not covered under the manufacturer or vendor's
Any product that is returned without all original packaging and accessories,
including the box, manufacturer's packaging if any, and all other items originally
included with the product(s) delivered;
Any wearable product that has been worn, washed, tags removed, stained from
trying on and/or odour, smell of smoke, or show any type of damage etc.; or
For hygiene reasons for example toilet and personal care products.
(c) Prarambh Store has right to determine condition of product(s) for refund ability
II. Return & Refund Policy
The return and exchange policy for products sold on www.Prarambh
Store.in is 15 days from the date of delivery. For certain specific hygiene
and edible products, there are no returns / exchanges.
There could be certain circumstances beyond our control where you
could receive damaged/defective product(s) or a product that is not the
same as per your original order. We will replace the product to your
satisfaction at no extra cost. In such circumstances, before using the
product(s), please get in touch with our Customer Service Team who will
guide you on the process for the same at our Customer Service email-
The return process of the product can be restricted depending on the
nature and category of the product(s).
(a) Conditions for return:
Please notify us of the receipt of damaged/defective product(s) within maximum
48 (forty eight) hours of delivery.
Product(s) should be unused.
Product(s) should be returned in their original packaging along with the original
price tags, labels and invoices.
It is advised that the return packets should be strongly and adequately packed so
that there is no further damage of the product(s) in transit.
Specific product(s) being offered by our registered vendors may have a different
return policy. Please check the policies and terms at the Website at the time of
Please note that unless the product(s) are faulty, we will be entitled to recover
any direct costs of having to recover the product(s) from you. In such an
occurrence we may set such costs against the amount re-credited to you in the
We will process the refund after receipt of the product by Prarambh
Store, its registered vendor or authorised personnel. Refund will be
processed based on the mode of payment of the order.
Orders paid by credit card or debit card will be refunded by credit back to the
credit card or debit card within 7 (seven) working days of the process being
Orders paid by net banking accounts will be credited back to bank account within
7 (seven) working days of the returns process being completed; and
Refunds will be made in case replacement is not possible.
(c) The Return Process
Please follow the below process for returning your parcel to us
Please mail us at email@example.com giving the order no. and the reason
you would like to return it.
We will inform you when the return pickup will be done by our logistics partner.
Re-pack the item in its original packaging with labels and tags still attached.
Cover your address label with the Prarambh Store address found on your
Keep your certificate of couriering safely as you will need this as your proof of return
If you are returning a product (not being a damaged or defective
product) for a refund, and not purchasing another product, you may be
charged for the original shipping cost and a restocking fee.
Further Please Note: If a rare product is specially ordered for a
customer, the product may have to be ordered on a no-return/ refund
basis. This, of course, will be informed to the customer at the time of the
purchase on the Website.
(d) The Returns Process for a Damaged / Wrong Item
If you receive a damaged product(s) and would like a refund, please
send us a message at firstname.lastname@example.org, advising us of your
order number (found in Order History in ‘My Account’), along with the
name/product code of the item affected and the details of the problem,
so that we may investigate this for you. This must be done within 12
(twelve) Hours of receipt of the product. Please return the item to us
following the same procedure as stated in the Returns section We‘ll
examine the faulty product and be in touch with information of what
refund you are entitled to via email within a reasonable period of time.
We can alternatively also offer you a free replacement of the product.
The entire contents of the Website are protected by copyright and trademark
laws. The owner of the copyrights and trademarks are Prarambh Store, its
affiliates or other third party licensors. YOU MAY NOT MODIFY, COPY,
REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN
ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS,
CODE AND/OR SOFTWARE. You may print and download portions of material
from the different areas of the Website solely for your own non-commercial use
provided that you agree not to change or delete any copyright or proprietary
notices from the materials. You agree to grant to Prarambh Store a non-
exclusive, royalty-free, worldwide, perpetual license, with the right to sub- license,
to reproduce, distribute, transmit, create derivative works of, publicly display and
publicly perform any materials and other information (including, without limitation,
ideas contained therein for new or improved products and services) you submit to
any public areas of the Website (such as bulletin boards, forums and
newsgroups) or by e-mail to Prarambh Store by all means and in any media now
known or hereafter developed. You also grant to Prarambh Store right to use
your name in connection with the submitted materials and other information as
well as in connection with all advertising, marketing and promotional material
related thereto. You agree that you shall have no recourse against Prarambh
Store for any alleged or actual infringement or misappropriation of any proprietary
right in your communications to Prarambh Store.
Prarambh Store, Prarambhstore.com, Prarambh Store India,
https://www.prarambhstore.com and other marks indicated on the Website are
trademarks of Prarambh Store in India and other countries. Other Prarambh
Store graphics, logos, page headers, button icons, scripts, and service names
are trademarks or trade dress of Prarambh Store. Prarambh Store’s trademarks
and trade dress may not be used in connection with any product or service that is
not Prarambh Store’s as applicable, in any manner that is likely to cause
confusion among users, or in any manner that disparages or discredits Prarambh
All other trademarks not owned by Prarambh Store that appear on this Website
are the property of their respective owners, who may or may not be affiliated with,
connected to, or sponsored by Prarambh Store.
(a) Status of linking policy
Prarambh Store welcomes links to this Website made in accordance with the
terms of this linking policy
By using this Website you agree to be bound by the terms and conditions of this
(b) Links to this Website
Links pointing to this Website should not be misleading.
Appropriate link text should be always used.
From time to time the URL structure of this Website may be updated, and unless
Prarambh Store agrees in writing otherwise, all links should point to
You must not use the Prarambh Store logo to link to this Website (or otherwise)
without Prarambh Store’s express written permission.
You must not link to this Website using any inline linking technique.
You must not frame the content of this Website or use any similar technology in
relation to the content of this Website.
(c) Links from this Website
This Website includes links to other websites owned and operated by
third parties. These links are not endorsements or recommendations and
are included here for purely informational purposes. Prarambh Store has
no control over the contents of third party websites, and Prarambh Store
accepts no responsibility for them or for any loss or damage that may
arise from your use of them. Any of the trademarks, service marks,
collective marks, design rights, personality rights or similar rights that are
mentioned, used or cited in the Website are the property of their
respective owners. Their use here does not imply that you may use them
for any other purpose other than for the same or a similar informational
use Unless otherwise stated Prarambh Store sites are neither endorsed
(d) Removal of links
You agree that, should Prarambh Store request the deletion of a link to
our Website that is within your control, you will delete the link promptly. If
you would like Prarambh Store to remove a link to your website that is
included on this Website, please contact Prarambh Store using the
contact details below. Note that unless you have a legal right to demand
removal, such removal will be at our discretion.
11. JURISDICTION AND ARBITRATION
This Contract shall be construed in accordance with the applicable laws
of India. Subject to the provisions below, the courts at Ahmedabad shall
have exclusive jurisdiction in any proceeding arising out of this Contract.
Any dispute or differences either in interpretation or otherwise of any
terms of this Contract between the parties hereto, shall be referred to an
independent arbitrator who will be appointed by Prarambh Store and its
decision shall be final and binding on the parties hereto. The above
arbitration shall be in accordance with the Arbitration and Conciliation
Act, 1996 as amended from time to time. The arbitration shall be held in
Ahmedabad. The high court of judicature at Ahmedabad alone shall
have the jurisdiction and the laws of India shall apply.
12. LIMITATION OF LIABILITY
In no event will Prarambh Store be liable for (i) any incidental,
consequential, or indirect damages (including, but not limited to,
damages for loss of profits, business interruption, loss of programs or
information, and the like) arising out of the use of or inability to use the
service, or any information, or transactions provided on the service, or
downloaded from the service, or any delay of such information or
service. Even if Prarambh Store or its authorized representatives have
been advised of the possibility of such damages, or (ii) any claim
attributable to errors, omissions, or other inaccuracies in the service
and/or materials or information downloaded through the service.
Because some states do not allow the exclusion or limitation of liability
for consequential or incidental damages, the above limitation may not
apply to you, in such states Prarambh Store’s liability is limited to the
greatest extent permitted by law. Prarambh Store makes no
representations whatsoever about any other web site which you may
access through this one or which may link to this Site. When you access
a non- Prarambh Store web site, please understand that it is
independent from Prarambh Store, and that Prarambh Store has no
control over the content on that web site. In addition, a link to Prarambh
Store web site does not mean that Prarambh Store endorses or accepts
any responsibility for the content, or the use, of such web site.
Prarambh Store may suspend or terminate your use of website or any service if it
believes, in its sole and absolute discretion that you have breached and of the
You shall be liable to pay for the services or product(s) that you have already
ordered till the time of termination by Prarambh Store.
The provisions of paragraphs 2 (Eligibility), 3 (Use of the Website), 8
(Cancellation and Return Policy), 9 (Trademarks), 10 (Linking), 11 (Jurisdiction
and Arbitration), 12 (Limitation of Liability) 13 (Indemnity), 15 (Miscellaneous) and
this Clause 14 (Termination) shall survive any termination of this Contract.
You agree to indemnify and hold harmless Prarambh Store, its
employees, directors, officers, agents, and their successors and assigns
from and against any and all claims, liabilities, damages, losses, costs
and expenses including attorney’s fees caused by or arising out of
claims based upon your actions or inactions, which may result in any
loss or liability to Prarambh Store or any third party including but not
limited to breach of any warranties, representations, undertakings, or
any relation to non-fulfillment of any of your any obligations under this
Contract arising out of your violation of any applicable laws, regulations
including but not limited to intellectual property rights, payment of
statutory dues and taxes, claim of libel, defamation, violation of rights of
privacy or publicity, loss of service by other subscribers, and
infringement of intellectual property or other rights. This clause shall
survive the expiry or termination of this Contract.
Any cause of action or claim you may have with respect to the Service
must be commenced within  year after the claim or cause of action
arises or such claim or cause of action is barred. Failure of Prarambh
Store to insist upon or enforce strict performance of any provision of this
Contract shall not be construed as a waiver of any provision or right.
Neither the course of conduct between the parties nor trade practice
shall act to modify any provision of this Contract. Prarambh Store may
assign its rights and duties under this Contract to any party at any time
without notice to you. If any provision of these terms and conditions is or
becomes invalid, unenforceable or non-binding, you shall remain bound
by all other provisions hereof. In such event, such invalid provision shall
nonetheless be enforced to the fullest extent permitted by applicable
law, and you will at least agree to accept a similar effect as the invalid,
unenforceable or non-binding provision, given the contents and purpose
of these terms and conditions.